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When Scheduling please hit the Schedulicity Icon and it will prompt you to pick the time/hour/80 and etc. You do not have to pay for the appointment until you arrive at the office. However, If you have a Groupon you just select the date and time for the appointment. No purchasing is needed..
We schedule appointments according to ’availability. Your appointment starts as soon as you walk through the door. Please arrive on time to fill out a brief medical history questionnaire. -Also please read Late Arrives Policy.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Late Arrival- Please call 15 Minutes before your scheduled appointment, Not when your appointment starts. Once you arrive, you'll get the reminder of the massage appointment -not the full session. However, if your not here 10 minutes after your scheduled appointment without the calling us. I will considered it as a no show and will cancel the appointment. Please make sure to on time -like this was your job.
12-24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 12-24 hours advance notice of the scheduled appointment you will be charged full price for the massage session. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Just like a regular job "No Show", will be considered a termination and you will not be allowed to schedule again until you paid the missed appointment in full.
If you have a Groupon, your massage appointment will be redeemed and will not be able to reschedule-unless approved my owner(myself).
Please call 30 minutes of advance notice, so i can prepare for you arrival. When arriving late, your session may be shortened by 10 minutes in order to accommodate others whose appointments follow yours. Depending upon how late you arrive. If you don't call within the time of the appointment or 5 minutes after the scheduled, I'll consider it a no show and cancel it. Pretend this is your job, if your boss doesn't like it neither do I.
Take it from a person that used to be late all the time, Its not fare to other people if you can't be responsible enough to be on time.
What I have noticed throughout my time as a massage therapist that there are a lot of people who either don’t want to or know how to Tip. Tipping is just apart of the universal exchange of showing respect for a person who has provided you a good or amazing service. This goes for any Industry that provides you a service such as (restaurants, hair salons, spa’s or massage).
This is a Guideline for how much to tip a massage therapist!
15–20% is appropriate, 15 % -Good, 18% Great 20 % Wow or Higher if you think the massage was over the top. However, if you're using a Groupon deal for a massage, you should tip 15–20% of the full price, not the discounted price.
Just remember-when working for any job, we always want to be appreciated and rewarded for a job well down. But if the job isn’t well down it is fare to say we shouldn't expect to be rewarded. If this is the cause you shouldn't’t tip the service.
My teacher (Yogi Bhajan), Kundalini Yoga has informed the class several times -That the other person can be you- meaning look at it, as if it were you and if you value yourself you understand the importance of another!
Randall's Massage ~ Body Holistic Wellness LLC is located at 7375 E. 6th Avenue Suite 1 Scottsdale Az 85251-Cross streets Civic Center and 6th Avenue, one street south of Stenton!